Dha88 Terms and Conditions — What You Need to Know Before Joining

1 General Terms & Conditions

Dha88 (hereinafter referred to as the "Platform" or "we") is an international online gaming service open to users in Bangladesh and other countries. These Terms and Conditions ("Terms") govern your relationship with the dha88 platform.

It is entirely the user's responsibility to read and understand these Terms. Creating an account, playing any game, or using any service on the platform constitutes your acceptance of these Terms.

• You must be at least 18 years old to use this platform.
• Complying with the local laws of your country is your own responsibility.
• dha88 reserves the right to modify these Terms at any time.
• These Terms apply in both English and Bengali; in the event of any conflict, the English version shall prevail.

2 Account Registration & Verification

To create an account on dha88, you must register using accurate and truthful information. Accounts created with false information may be closed at any time, and any associated balance may be forfeited.

Each person may register only one account. Opening multiple accounts using the same device, IP address, or identity document is strictly prohibited. If detected, all associated accounts and bonuses will be cancelled.

• You must provide your real name, date of birth, and contact information at the time of registration.
• A copy of your national ID or passport may be requested for identity verification.
• Multiple accounts for the same individual are strictly prohibited.
• Keep your account password confidential — do not share it with any third party.
• Transferring or selling your account to another person is strictly prohibited.

3 Deposit, Withdrawal & Payment Policy

Dha88 supports seamless transactions via Bangladesh's most popular mobile banking services — Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.

Dha88 ensures that all transactions are secure and transparent. However, dha88 is not liable for delays caused by third-party payment providers. Withdrawal requests are typically processed within 15 minutes and no longer than 24 hours.

• The account used for deposits and the account used for withdrawals must be the same.
• Depositing through a third party or using another person's mobile banking account is prohibited.
• Deposits cannot be reversed once they have been processed.
• KYC verification must be completed before making a withdrawal.
• dha88 reserves the right to investigate any suspicious transactions.

4 Bonus & Promotion Terms

All bonuses and promotions on dha88 come with their own specific terms. Before claiming any welcome bonus, cashback offer, or other promotional benefit, please read the applicable terms carefully.

Bonuses generally require a specific wagering requirement to be met before any funds can be withdrawn. Bonus funds cannot be withdrawn until that condition is fulfilled. Each promotion also has a set validity period — once expired, the bonus is automatically cancelled.

• The wagering requirement for each bonus is listed on the promotions page.
• Attempting to claim the same bonus more than once may result in account closure.
• Certain games may be restricted from wagering with bonus funds.
• dha88 may modify or cancel any bonus offer at any time.
• If bonus abuse is proven, all winnings derived from it will be forfeited.

5 Gaming Policy & Fair Play Guarantee

All games on dha88 operate using internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties. This ensures that every game outcome is completely random and in no way predetermined.

If a technical issue occurs during a gaming session — such as a disconnection or server outage — dha88 will review the game data from that period and work to resolve the issue. However, dha88 is not liable for any losses resulting from internet connectivity problems.

• All games are Fair Play certified.
• Game outcomes cannot be influenced by any external software or strategy.
• dha88 reserves the right to correct any erroneous payments resulting from technical errors.
• Attempting to hack or manipulate game software in any way is strictly prohibited.

6 Prohibited Activities

Certain activities are strictly prohibited on the dha88 platform. Violating these prohibitions will result in immediate account closure and potential forfeiture of all balances. Legal action may also be taken in cases of serious violations.

• Using the platform for money laundering or any other illegal financial transactions.
• Playing games using bots, automation software, or any artificial means.
• Creating multiple accounts to claim bonus benefits.
• Attempting to gain unauthorized access to another member's account.
• Operating an account on behalf of, or for use by, anyone under the age of 18.
• Attempting to hack the platform's systems or software.
• Conducting any fraudulent activity against other members.

7 Account Suspension & Closure Policy

Dha88 may temporarily suspend or permanently close accounts under the circumstances listed below. Members are generally notified by email or in-app notification before an account is closed; however, immediate action may be taken in cases of serious violations.

• Where a violation of the Terms and Conditions has been proven.
• If false information is detected during the verification process.
• At the member's own request (self-exclusion).
• Accounts that have been inactive for 12 months or longer.
• Where closure is required for legal or regulatory reasons.

If a valid balance exists at the time of account closure and no Terms violations have occurred, you may submit a request for a refund. Each request will be reviewed before a decision is made.

8 Privacy & Data Protection

Dha88 treats the protection of your personal information as its highest priority. Your name, contact details, and payment data are all stored using industry-leading security technology. To learn more, please visit our Privacy Policy Read on.

• Your data is never sold to any third party.
• Your information is not shared with authorities unless required by law.
• All data transmissions are secured with 256-bit SSL encryption.
• You have the right to request access to or deletion of your personal data.

9 Dispute Resolution Process

If you have a dispute regarding any transaction, game outcome, or account matter, please contact our support team directly in the first instance. Most issues are resolved within 24 to 72 hours.

If you are not satisfied with the support team's resolution, you may file a formal complaint with our complaints department. A formal response will be provided within 7 business days of submission. dha88's decision shall be considered final.

10 Terms Amendment Policy

Dha88 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be notified in advance of significant changes via email or in-app notification.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

• The date of each update will be noted at the top of the page.
• At least 7 days' notice will be given prior to any major changes.
• If you do not agree to the revised terms, you may request to close your account.